In our opinion Bet365 has become the foremost bookmaker in the UK. By many measures they are probably the largest online betting site in the world. If you live in the UK or are a European football fan you will have seen their extensive TV advertising campaigns and banners at seemingly all sports events.
We bet with them on a regular basis and they are our preferred option of all the main UK-facing bookies. In JustBookies’ opinion they offer the best all-round service. Nothing seems to be too much trouble for their UK-based customer service team and we have always been paid out very quickly. While our bets have been limited at other bookmakers, we simply haven’t encountered those issues with Bet365.
This Bet365 review is very much our personal view and opinion of this firm. We suspect we are not alone in thinking they out-compete their immediate rivals as they seem to have grown at a larger exponential rate than any of their competition in recent years. It suggests we are not alone in choosing Bet365 above all others.
Their impressive welcome bonus is detailed on the banner below. But just a word about the generic offers, bonuses and promotions that all the online bookies tend to offer to new players. JustBookies really thinks these are over-emphasized by other review sites. The welcome bonuses and ongoing similar promotions are not what should be turning your head. It is the overall service, reliability and honesty of a betting site that matters most, not the short-term thrill of a bonus (often with onerous terms and conditions). After all, you want build a relationship with a bookie and not continually have to shop around. That’s why, in our view, Bet365 is the best option to join and stick with going forward.
That is our opinion, but what is yours? If you haven’t tried them out yet, please join up, give them a go and then let us know your thoughts about them below.
Leave Your Review of Bet365 Bookmaker:
Submit your review
I took advantage of the £100 Bet Credits that Bet365 offer. This is basically their free bets welcome bonus. There are some terms and conditions to comply with but, compared with other bookmakers, it is a very attractive bonus. I have not been a player at Bet365 for long, but so far so good. I have used other bookies, so I do have a point of reference. Bet365 appear to run a really good betting site and I will stick with them for now. My only quibble is that trying to find some of the more obscure sports betting markets is a bit of a struggle. For example the Bet365 CBB (Celebrity Big Brother) odds can be found via the 'specials' section and then you go to 'UK'. It takes a bit of digging about the first time. I think that is fair enough though because they have so many thousands of markets to bet on at any one time. Impressed.
The UK has the most mature sports betting market in the world in terms of bookmakers. That is because the UK has always been regulated. Bookies have always been in every high street and TV adverts from betting companies assault everyone's senses 24/7 with the mantra "gamble, gamble, gamble". You would think that the betting companies would be fair and honest, right? Wrong. Sports betting companies only want losers and losers who bet very small but often. If you bet big or you get some winners you will find your stakes being restricted to very little or your betting account closed entirely. Surely the regulator, the Gambling Commission, wouldn't let bookies behave in such a manner? Surely the Gambling Commission will ensure bookmakers in the UK act fairly? Surely bookies must be made to lay a bet to lose a specific minimum amount of money - like in Australia for example - rather than refuse bets left, right and centre? No. The Gambling Commission does not give a damn about punters' rights. They just want to rake in money from massively-increased license fees and create its own empire of dirt - jobs for the boys. Punters? Who remembers them? Who cares about those losers? In the absence of any meaningful regulation, all the UK bookmakers get away with despicably behaviour to a large section of its clientele. Which UK bookmakers are at fault? All of them. To name names: SkyBet is shocking, closing accounts at will. They deserve to lose their license for their corrupt and dishonest business practices. Stan James - owned by equally poor Unibet - is very frightened of anything over a tenner. William Hill won't take a bet and has some of the worst offshore customer service of the lot. Betfred, run by an ugly old ego-maniac who appears in most of the firms TV adverts, is a touch better but quickly limits bets. BetVictor are at the worse end of the scale, limiting and restricting tens of thousands of punters a year. Boylesports are absolutely pathetic and ought to close down they are so scared of laying a bet. Hey BoyleSports, there can only be one winner of a race, get out from behind that settee. Ladbrokes and Coral are as bad as any of them and are now - under the one awful parent company - really badly run and managed. Such a shame to see such big names reduced to jokes. What has this got to do with Bet365 and a review of that company? Well I will get to the point now: All UK online bookmakers are corrupt, dishonest and heavy-handed. The Gambling Commission have let them go down that path. They limit and close punters accounts at will. They refuse bets if those bets aren't small and aren't from consistent losers. Bet365 is guilty of all of the above too, there is more than enough in the newspapers about Bet365's rogue behaviour towards the punters it has restricted or slow-paid to verify the points I am making here. However they still get three stars from me because they are, grudgingly, the best of a very bad and disingenuous bunch.
I just had a query about my betting account and rang their telephone helpline. The staff were so knowledgeable and helpful. I couldn't believe that I was actually talking to a guy who knew exactly what he was doing and wanted to help. I have done the same with William Hill before and they were clueless and it was a very depressing process. Well done Bet365 for running the only top notch internet bookmaker that I have ever used.
I use their casino more than I do the sports betting but have found everything super efficient. No nasty shocks. They pay me out fast when I want my winnings and I have never met any nasty limits. One time when placing a sports bet the message came up that it had been sent to a trader who would manually check if it was ok and within seconds it was accepted. It was a three-figure bet with a fair liability, so no problem that they had someone cast their eyes over it. I also use their poker room, which is truly great. Credit where it is due, Bet365 is the best bookie or online betting company I have dealt with and I am older than I care to mention.
Used B365 for many years, all was ok until I got on a winning streak. They then restricted my bets to £5 and took all the offers away. They are not nicknamed 'bet three pound sixty five pence' for nothing.
Did all my Euro 2016 betting with Bet365 and intend to get involved heavily with the Olympics, especially the football tournament where I fancy Germany could deny favourites and host nation Brazil.
I have tried so many of the bookies and no doubt in my mind Bet365 comes out on top, mainly through ease of use. They just don't give me any problems, unlike the others who have restricted bonuses and things like that.
Thanks for your feedback, much appreciated.
I just kept backing the winners at the Cheltenham Festival with Bet365. I backed the favourites and they just kept on winning. I think Bet365 is a lucky site for me and I am not going anywhere else for the moment!
I joined Bet365 in 2008 and since then I have not bet anywhere else. Particularly like their BOG (best odds guaranteed) on the nags and competitive odds. Now I play a bit of poker there too, really good.
Five star rating for a bookie with a 5-star service all round.
The best of the mainstream bookmakers for me. B365 don't knock you back as badly as the others. Best customer service by a mile. Nearly gave them five stars.
As a newcomer to their website I loved Bet365's range of free bets. Also seems they have a lot of promos for existing players too. Happy I joined them.
At last I have found a bookie that doesn't mess me about.
I joined to bet on the Cheltenham Gold Cup & being new to it all I felt a bit intimidated. I need not have been. What a breeze it all was. Very impressed with my initial experiences.
I can not fault Bet365 for anything much. Customer service is friendly and I have never had a problem with them. The website has lots on it. I am a regular there.