We used to have a positive JackpotJoy Bingo review, but we have fallen out of love with this brand. Their regular players seem to think the site has gone downhill (read on for independent validation of this fact). In addition they messed JustBookies around on a business level. Every aspect of their business is attracting a ton of negative sentiment. We have lost trust in this firm, so we no longer recommend JackpotJoy. In our opinion there are far better options for your bingo leisure time, check out these top bingo sites instead.
Why has JackpotJoy got one star on TrustPilot? With nearly 600 reviews on the independent review site Trustpilot, JackpotJoy scores a rating of just one star out of five. That is abysmal and it would be a whole lot worse (yes, worse than one star!) if there were not a peppering of obviously planted, false reviews giving the site five stars. When you start to read the reviews you can see that there are claims of JackpotJoy failing at every level. Words and phrases that are repeatedly used to describe the site include: ‘scam, despicable, disappointed, con, poor, used to be better, going downhill’ and ‘bad customer service’. You get the idea, JackpotJoy gets a massive slating from hundreds of people. A lot of their competitors do not attract such poor independent reviews, so this bad publicity is significant and unique to JackpotJoy.
What are they like? JackpotJoy Bingo, Casino & Slots is the largest bingo and casino games site in the UK, but they also appeal to other nationalities. There are over 50 different games with chat facilities. JackpotJoy won eGaming’s “Bingo Operator of the Year” award several years ago, but they don’t seem to have progressed since. Even their telly advertising is the same as it has been for years. It is a company seemingly resting on its laurels and not caring about the goodwill of its players or business partners. This arrogance is a recipe for failure.
How big can I win and is it simple to use the JackpotJoy site? The cash jackpots can be big and the JackpotJoy website, including its casino, pays out more than £2million every day, but obviously they are raking in more than that. The proprietary software is fairly easy to use. They have created a welcoming online community, but then so have a lot of major bingo brands and it is a very mature and saturated market, so shopping around for better bingo bonuses may be the best option.
Are there penny bingo rooms? Yes, like all its competitors, JackpotJoy can be played at any level. There are 1p, 2p and 5p bingo rooms so you can have some fun and a chance of winning big for tiny stakes. You can also spend a bit more and buy tickets for 50p if you like.
I know there is online bingo but tell me about the games on JackpotJoy? As well as seventy-five and ninety-Ball Bingo and various other Bingo games and variations they also offer casino games such as blackjack and roulette. Plus there are lots of different slots and progressive jackpots and also instant games like scratch cards. However their offering is not as novel as it was several years ago and it is all available on other sites anyway.
Bonuses: Our JackpotJoy Bingo review can reveal that these are fairly typical, but certainly not industry-leading. We advise that you click this link for the best bingo bonuses.
JackpotJoy’s Points Loyalty Scheme: Much like any other major bingo brand, you are rewarded for sticking around at JackpotJoy. There is a points scheme where the more you play the more points you get. The loyalty points can then be swapped for cash.
OPINION: JackpotJoy does not have a particularly unique offering. When they first came on the scene decades ago they seemed to offer something new with their proprietary games. Now even their TV advertising is jaded. The tidal wave of complaints from players, as we have detailed above, is disconcerting. The company has even shafted many of its business partners, falsely claiming that it is in the name of ‘compliance.’ This is not honest behaviour. So the conclusion of our JackpotJoy Bingo review is to avoid this brand like the clap. You don’t want to join the hundreds of dissatisfied players posting on Trustpilot about what a miserable time you had on their website. Their business-to-business dealings with us reek of arrogance and that attitude appears to have has permeated every aspect of their brand.
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Supposed to be random but same winners daily so it cant be random. I think its rigged and only a few names are put in the computer.
I have played this site since it started. It used be best site, no 1 for me, never big wins but always steady wins. Bonuses used to be good but now bonuses are no existent. I have to stop playing when on another site won more in 1 day than I won on this for months. Sorry jackpotjoy but I think you are a rip off site now.
I have been a member for many years, but have noted they have definitely changed. No longer going to waste my money on non existent wins and now play elsewhere.
Absolute rubbish bingo site. Keep off it. Regular players saying same people winning, would not play any jackpot joy sites again.
Stay away from this site deposited nearly £1000 since Christmas and have only won £40.
Avoid JackpotJoy Bingo like the plague - that is the best advice for this site I deposited over £600 over a 3 month period my grand total of withdrawable wins were £20. It has the worse bingo rooms imaginable and the slots love to eat your cash without spitting any wins your way. All the slots on this site are well known as non winning slots, that's why this site has them. Think before you deposit on this site, give your intended deposit to charity and not to fat cat bingo sites like this one. I was forced to give this site a rating of 1 star before I could leave this feedback my real rating would be -100.
This site should be avoided like the plague. Slots are terrible, players moaning about no wins or said they have a bonus which pays pence. Stay clear.
This is a very big site with loads of games. I enjoyed the slots and cards and getting small wins. The Bingo was very difficult to win with so many players playing. Got bored not winning but slots worth a go. Bet small to gain small wins.